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Learning from the Mistakes of Cell Phone Repair Technicians

5 Aug 2017
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Since smartphones are the current rage of this age, there is mobile phone trainee in this field who are working since the advent of this invention. After so many years have passed the mobile phone technicians have by now become the expert as well as professionals. No matter how cell phone expert one is, mistakes can be committed by anybody. Thus we have listed some common and easily avoidable mistakes of smartphone repair technicians.

Not repair and deliver a cell phone in the estimated time


smartphone technicians problem
job on time
This is one of the biggest problems with most cell phone technicians. There can be several reasons for the delay. It could be due to delay in troubleshooting the problem. Sometimes the problem in the latest iPhone or Samsung Galaxy mobile is hard to detect and it may take a very long time to rectify the problem. One other reason for the delay could be the unavailability of the scrap phone circuit or spare parts. But delay due to mere laziness is a definite no-no. Repairing the phone and completing the job on time sends a strong message to the customers about how much particular as well as punctual you are.

Not replacing all screws mobile phone bolts and nuts

cell repair phone
fixing

When a mobile phone is dismantled, some cell phone technicians are very careless and they just go about placing the screws and nuts on the workbench. Now while fixing the smartphone, they misplace the screws and bolts when they reassemble the smartphone they fall short of these screws nuts. Some cell phone technicians just leave these slots empty, while some of them use other unmatching bolts, nuts, and screws which are bound to damage the original threads in the slots.

The best way to overcome this common mistake is to keep all the screws and other small parts in a small tray. This way you will be ensured that you have replaced all the parts and screws back in place and you have by no means left out anything that has to be replaced. Using different trays for different models of opened smartphones will also help you to dismantle many smartphones simultaneously.
3. Not asking the customer about the problem and history of the smartphone

When the customer submits the smartphone for repairs, many phone technicians do not ask the customer about the reason or cause for the problem on their cell phone. Instead, if the customer is asked about the problem you can straight away know the exact fault and start working on it thus saving your precious time. Also, make it a point to ask the customer about the history of the smartphone and whether he had already given it to someone else technician for repairs before for this same problem or some other faults. This way you will know if the smartphone was already opened before or not.

Not searching the internet for smartphone repair solutions

Many cell phone technicians try to fix the smartphone with trial and error method and do not take the pains of online searching the internet for the solution, thus wasting a lot of time. Remember that in today's world, if you are not using the internet or google for solutions to your problems, you are missing out on a great source of useful information and images. So it would be advisable that you look up for solutions on the google, bing and Yahoo and most of the time you are bound to be lucky to get the solutions for the trickiest of problems. You can also look for solutions videos on Youtube Dailymotion.

Not following the cell phone safety rules

The basic safety rules for mobile phone repairing should be followed so as not to damage the smartphone nor hurt oneself while carrying on the repair work.

Not repairing the cell phone in a professional way

Many cell phone technicians are very careless while repairing a smartphone. The job that they do is shoddy and also looks awful if watched closely. All procedures and phone techniques should be carried out in a professional manner.  Soldering work done by many cell phone technicians is very amateurish. The solder flux applied all over should be cleaned up by the CTC cleaner after the work is completed. It is utmost important that a professional smartphone technician does a clean job that gets a feeling whether it is factory fitted or if it is fixed at a mobile service center.

Not following the problem finding troubleshooting steps

As the smartphone comes in for repairs, many phone technicians do not go step by step in troubleshooting and problem finding. Instead, they just go about by dismantling the cell phone and carrying out the hardware rectification. It is utmost important that repair work of a basic electronic gadget should go as per the professional repair methods.

Unnecessarily working on cell phone motherboard chips

Some phone technicians unnecessarily start working on the PCB motherboard without any reason. They fiddle with the mobile motherboard as well as the chips applying heat or just reflowing. Working on the motherboard should be the last step while fixing any hardware problem on any cell phone circuit.

You can also learn how to repair cell phones by joining mobile repairing online Institute. The training starts from basics and goes up to troubleshooting of faults.

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